I'm mailing them a book of e.e. cummings poetry

in

"Hi, please see my replies below in caps"- two different folks we've done tech support for this week

THE CAPS LOCK IS NOT A WAY TO DENOTE YOUR TEXT IN LINE WITH MY TEXT. IT'S A WAY TO RAISE THE BLOOD PRESSURE OF THE PERSON TRYING TO HELP YOU. IT DOESN'T MATTER WHAT THE PARAGRAPH SAYS, THAT MANY CAPITAL LETTERS IN ONE CHUNK MAKES MY EYEBALLS TWITCH AND I CAN'T EVEN BEAR TO READ THE SENTENCES EXCEPT IN VERY SMALL DOSES SO IT ONLY SLOWS THE RESPONSE TIME OF WHATEVER YOUR QUESTION WAS ABOUT WEB PAGES OR CUSTOMIZATION KEYS. IT'S EVEN WORSE WHEN THERE ARE SENTENCES WITHIN THE PARAGRAPH WITH PHRASES LIKE "I DON'T UNDERSTAND" OR "PLEASE LET ME KNOW". THE ONLY TWO WORDS I CAN BEAR TO SEE THAT LARGE ARE

THANK YOU